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Frequently Asked Questions

Promotion // General Questions

Promotion // Details

Promotion // Technique

Promotion // DJ + Press questions

Record Tracker // General Questions

Record Tracker // Details

Record Tracker // Plans // Prices

Record Tracker // Sharing

Promotion // General Questions

Why does a promotion make sense in the digital age? Quick guide

Your release is cool? But no one knows it?

It's a club hit in Manchester? But it isn't being broadcast in Berlin or Rome?

Josh Wink thinks your record is great, but the press wants it in writing?

promote-records.com is an answer to your questions.

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Why should I promote my release?

Approximately 1500 vinyl releases and 6000 digital releases appear each month in the electronic music scene and, thank god, the numbers are increasing. But in this paradisical diversity, it is becoming more and more difficult to get your release the attention it deserves. As always, techno still functions democratically and good music will always be on top. But there is a heck of a lot of good music - it can quickly get lost in space. #60 on a list of new releases is not promising. With promote-records.com that could also happen in the worst case. However, with us you stay on air and in the sight of record hunters.

Our pool
is comprised of many global DJs, DJ chart creators, journalists, reviewers, bloggers and radio people. They are open to every good release and help make your zeitgeist public.

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Why do I stay on air with promote-records.com?

Our DJ pool is comprised of DJs with opinion-leader qualities, radio people, press contacts, DJ chart creators and bloggers. They are all keen on hearing and playing exclusive and unreleased stuff. We think that it's a good deal to give them that. What is the deal? Here's what to expect when you have your promotion with us:

  • Feedback (good and bad, of course, but both are important, good ones are the crowning glory and bad ones are sometimes important for orientation; for label and artist).
  • DJ chart placement (among 6000 digital releases a month, a placement in the DJ charts by Monika Kruse or others really helps.)
  • You get played in the club.
  • You get played on youtube. (I still ask myself if red bull pays to have its refrigerators in Richie Hawtin live videos. However, he has the refrigerator, he needs the fresh sound. So come on, Richie is a very active member of the pool. Use the chance.)
  • Your record is reviewed in newspapers. We have many journalists on board with us.
  • With some luck, your records will be played on the radio. It has already happened often, and as a promotion platform, this is our moment of glory,
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Who is in the promote-records.com DJ pool?

DJs, press contacts, bloggers, radio people, DJ chart creators - all those who carry the music in their hearts and into the world. Please simply check out our pool. http://www.promote-records.com/page/djpool.php

(The pool can always be found on the right above in the menu and in the Upload Wizard.)

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Do I need Josh Wink's email address?

No, because he is already in our DJ pool and will receive your promo via our platform. So, simply select Josh Wink from our DJ pool using the Upload Wizard and he will get your release.

Just like every DJ you select, he first has to give his feedback in order to be able to download your release. So, first the feedback, then the download.

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Which features do I have on promote-records.com?

  • transparent DJ pool (plus DJs are freely selectable)
  • feedback in realtime / analysis
  • upload wizard
  • security / no mails with mp3 attachments
  • MP3Tags / artwork / full release info
  • data export

and of course our super feature Record Tracker:

http://www.promote-records.com/recordtracker/pub/view/94/8bit-bit80256-oxia-sun-step-ep-3342

Please read our FAQs Record Tracker // General questions

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Promotion // Details

Why a promotion before the release date?

That's the deal. DJs want to play hot and unreleased tracks - that's their mission. If you want their opinion, then you should definitely give us your unreleased sound. This also makes sense because with our feedbacks you can heat up the pre-sales phase. Digital platforms also welcome our feedbacks so they can see if your record should be featured. By the way, our press contacts always need about 3 or 4 weeks advance time for their reviews.

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What are the differences to myspace, youtube & co?

With promote-records.com you limit the circle of recipients. This is especially important for the pre-sales phase. Not every Tom, Dick and Harry should be "illegally" downloading your release before the release date, but Oxia should be playing your release. This can happen with us.

You really reach the DJs when you're with us. (No one checks their spams on myspace nowadays.)

The DJ first has to give his feedback and only then is he able to download your release.

promote-records.com is easy, no captchas!!!

Better possibilities of managing, evaluating and analyzing the feedbacks you received.

Easy to share your feedbacks.

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What are the differences to other promotion tools?

  • Please check out our example: rekids045-nina-kraviz-pain-in-the-ass-rekids
  • Please check out our DJ pool at promote-records.com
  • Our DJ pool includes press contacts, bloggers, DJ charts creators and radio jockeys. You do not have the stress of trying to win them for your promo, no black sheep, no administrative and research work and definitely more feedback and resonance than somewhere else.
  • The DJs don't pay anything but are in our pool because of their international status.
  • Permanent care of the pool by us (we constantly are on the look out for the best DJs and press contacts.)
  • Transparency (You decide who gets your promo and who doesn't.)
  • Acceptance (Your promo doesn't land in the junk folder of the DJs; plus every pool DJ knows you have paid for the promo and are not sending him junk. Plus, promote-records.com has credibility with all pool DJs, thanks to the good promos, features and record tracker tools)
  • Everything is in your hands and in your control. (You edit all data and release infos yourself. No unfamiliar copy-and-paste staff.)
  • Realtime (You receive an email directly after a feedback has been made.)
  • With us, you get the most and best feedbacks (not always good ones, but from good DJs).
  • Export of data possible at anytime.
  • Fair price (49 Euro per promo, no hidden costs), no subscription
  • With one account all those involved are up to date (thanks to feedback sharing, artists, bookers and sales channels see the resonance to your release in realtime.)
  • The super feature Record Tracker
    http://www.promote-records.com/recordtracker/pub/view/94/8bit-bit80256-oxia-sun-step-ep-3342
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What is the difference to sending emails out myself?

With us you have more feedback and resonance. (Also because the DJ is more willing to check out your sound with our player than to tediously wait for ZIPs.)

You don't get on anyone's nerves.

You prevent sharing your download links.

With us: First feedback, then download.

You have more authenticity, you can show and share what was said about your release.

With us you have the contacts. Maybe you also have one or two email addresses, but are they still up to date? You will find all DJs on promote-records.com

With us you have many evaluation and export possibilites. (No copy & paste, or losing important feedbacks.)

DJs don't always immediately react; with us, hot promos start every week, and if your promo is on, then he will surely check it out, although he originally wanted to evaluate a different one - every release helps the other. (With us you get feedbacks even after 3 weeks. You can't expect that if you send emails out yourself.

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I would like to have personal contact to the DJs and will send out emails myself.

I can understand this well. If Ellen reads this, I would write to her: Yes, write a personal note to the global DJs. Personal contacts and friendships are worth millions. But is that realistic? She opens Excel, searches for an email address and then writes individual love letters? Come on, even if this story may have happened, then once and never again. Besides, I would never enter a club that would have me as a member. We believe that this story only works once. Artists should remain unapproachable. We adore them for this reason. And not because they ask us via email to listen to their sound.

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What does the promotion with promote-records.com cost?

49,00 Euro (incl. 19% VAT) per release, no subscription, no hidden costs, 49 Euro and that's it.

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Do the DJs pay?

No. Why not? We want something from them: feedback, reviews, broadcasting and that they play your track in the club. So, come on, promotion can't be cheaper than this.

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First feedback, then download.

The DJs and press contacts you selected can only download your track after they have given feedback on it.

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Why aren't smaller mags in the DJ pool?

Many party mags are closely connected with minimalelectrohousetechno or have even developed from this scene, but they no longer write reviews. You can convince us, but we believe - without a review, without multiplication - that it doesn't make any sense. We see the review tradition flourishing amongst the bloggers, that is why there are so many of them in our pool.

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After the release date, how can I know if my release is in the DJ charts?

No matter whether it's iTunes, decks.de, beatport or DJ charts, with promote-records.com you won't miss a single chart entry.

http://www.promote-records.com/recordtracker/pub/view/94/8bit-bit80256-oxia-sun-step-ep-3342

In addition to the chart entry, the history function is indispensible for knowing and showing how your chart performance was. Simply click on the dashboard starting site on "track new release" and let yourself and others become bedazzled.

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How can I get into the DJ pool?

Are you a radio DJ or you writer for the press or blogs?

Are you an international DJ heavyweight?

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Is there a feedback guarantee?

We are a platform with which you can, in contrast to Myspace or your own emails, can easily reach all pool DJs. We guarantee that we will advertise your release to all pool DJs, but: we cannot force them to give feedback. Many DJs don't want to write anything negative or they don't have enough time. But if your release is interesting, we promise you that with us you will get the feedback that you never dared to dream of before. Feedback from Tom Novy, Markus Kavka or Blake Baxter, to name a few.

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Promotion // Technique

How can I start with my promotion on promote-records.com?

Simply start our Upload Wizard in your account using the button "Promo Upload".

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Can I interrupt the Upload Wizard and call up the upload project again later?

Yes, no problem.

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What happens when I have uploaded the relase?

As soon as your release has been uploaded, we check everything once again and then release the promo. You can see the completely prepared promo under the status "ReadyForPromotion". When the promo starts, the DJs you have selected can check your EP, evaluate it and download it in their account.

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Can anyone download it?

No, only the DJs you have selected and authorized, and only after they have given feedback.

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How do I know when a DJ has given feedback?

Everytime you get a feedback, you will receive an email alert in realtime. In your account you can always see the summary and evaluation of all feedback.

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I get too many feedback emails. Cool, but the daily summary is enough for me.

You can switch off the alert function by going to the dashboard starting page, clicking on the release, and then release info and email notification.

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What results do I see? What should I do?

The following questions are answered by the DJ:

  • General rating
  • Would he play it?
  • Would he chart it?
  • What’s his favorite song?
  • Comment

You will see all these questions depicted graphically in pie charts under analysis as well as under the feedback rider. The analysis gives you an easy and quick overview of which songs are liked the best from your EP and how the potential of the EP on the whole is evaluated to be.

Parallel to the promo start, you should already share the feedbacks with all artists involved as well as remixers, bookers, labels, sales and online shops. (The share page is automatically updated every hour with new feedbacks.)

So all those involved are all in the same boat from the very beginning. As a label, you offer your artists an added value with the promo and the share pages; even fans and event organizers value the accolades from Stephan Bodzin or Laurent Garnier. Especially for talented newcomers, feedback and recommendations are really important.

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Can I export or share the feedbacks?

Not only definitely, but that is your job. Share txt. files or our feedback overviews with your artist, label, promoters, bookers, press and on myspace & co. You will find everything under the menu point "share". (Dashboard starting page, click release and menu point ShareShare)

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When the promo is over, can I still see the analysis and all feedbacks?

Yes. You will have permanent access to all your release data, feedbacks and evaluations.(MP3 files, however, are immediately deleted when the promo is over for safety reasons.)

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What happens with the soundfiles?

They are automatically deleted when the promo is over. The DJs who have given you feedback still see the release info and their feedback, but can no longer download.

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Where can I download my promote invoice?

Please go to the dashboard starting page and click on Release, then ReleaseInfo and Invoice download.

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What does 'played by generator' mean?

One click and you get the following dream text:

(Dashboard --> desired release --> played by in the menu)

Played by Ascii Disko ,Ben Klock,Benna,Chloe,Chris Carrier,Chris Fortier,Craig Morrison (Silicone Soul),D' Julz,Dan Drastic,Dave Ellesmere,Dave Shokh,DJ Misk (Radio AltroVerso // Rome),Dole and Kom,Emerson,Falko Brocksieper,Florian Meindl,Frank Sonic (Partysan NRW),franklin de costa,Greg Delon,Gregor Tresher,Half Stereo,Holgi Star,Ivan Smagghe,Jenn,Jimpster,Josh Wink,Kabale und Liebe,Karotte,Konrad Black,Lars Sommerfeld,Markus Kavka,Martin Eyerer,Mihai Popoviciu,Mihalis Safras,Oliver Klein,Oscar,Oxia,Paco Osuna,Patrick Lindsey ,Patrick Zigon,Pelle Buys ,Perc,Roberto Rodriguez ,Ron Flatter,Sascha Kösch aka bleed (DE:BUG),Shonky,Sian ,Solomun,Stephan Bodzin,The Glitz,Toni Rios ,Umek,Wehbba,Zander VT,Matthias Tanzmann,Markus Fix,Jorge Savoretti,Douglas Greed,Pan-Pot!

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Promotion // DJ + Press questions

Who is in the promote-records.com pool?

DJs, press contacts, bloggers, DJ chart creators - all those who carry music in their hearts and out into the world. Please simply check our pool. http://www.promote-records.com/page/djpool.php

(The pool is always found on the right at the top of the menu and in the upload wizard.)

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Why should I enter the promote-records.com DJ pool?

  • New and exclusive promos in your account every week.
  • Releases that are not yet on discogs.
  • Free download for pool DJs (every DJ account is free)
  • Cool colleagues
  • No spams, no shit releases
  • 320 kbs mp3s, full release info, mp3 tags, standardized data names
  • Prelistening of the promos and thousands of other advantages in comparison to promo email 
  • You can specifically download the song of the release that you want and don’t have to do the work of unpacking zips.
  • Your name appears as a reference in the release info and webshops.
  • Record tracker features
  • The pool activity helps with RMX inquiries, every one knows each other, everyone helps each other. 



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How can I enter the DJ pool?

Are you a radio DJ or do you write for the press or blogs?

Are you an international DJ heavyweight?

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What are the differences to other pools?

Not every one may join, no every shit is sent to you, features, pool maintenance, zeitgeist, record tracker

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What is the quality of the files?

All files have a quality of 320 Kb/s - 44.1 kH. Please do not get irritated by the prelistening files in the player - they only have 96 Kb/s. But 320 gets downloaded.

(We are currently thinking about if waves are a really necessary feature. If you think yes, please give us your feedback, either via our feedback tool on the right or by email to support@promote-records.com. Thanks.

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Is there a ZIP download?

Yes, simply click the ZIP download button under the cover and you have the complete pre-release. Tip: Don't fill up your drive. Sometimes it's the B-side track that hits you weeks later, but I am not so sure that the B-side is even discovered nowadays. Therefore, load your favorite track individually and put it in the player, then we're not lost in space :-)

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How can I promote my own release?

We unfortunately do not have an upload option in the DJ account; the Myspace dilemma. Therefore, please log out and register on our start page (right above / sign up) free of charge with our standard account. (Similar to Myspace, you need a second email address.)

On the start page after login, simply click "upload promo".

For further questions, simply send us an email to support@promote-records.com or click on our FAQ Promotion General.

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Why should I upload a photo of myself?

Pictures say more than a thousand words, sometimes at least; it really helps the labels to quickly pick you out for their promo. Please simply upload an avatar under myaccount. Thanks.

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Why don't I see any promos?

Please make sure that you have logged in as a DJ and not as an artist. There are two different types of accounts. Just send us an email if you don't have your login data handy, support@promote-records.com

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I can no longer find a record.

All promos are active and downloadable for a maximum of 30 days. The promos you rated are found under the menu point "rated".

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Can I change my feedback?

No. (It is clear to all labels that your opinion is a snapshot of the moment.)

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How do artists select me?

In the upload wizard there is a function called DJ selection. The list of recipients for the promo is created there.

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Where can I deactivte and activate the release emails?

Myaccount --> Email Notification

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Who writes the release description / release info?

The release info and description stem from the artist or the artist's label.

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Record Tracker // General Questions

What does 'tracking' mean?

You publicize a release, this release is hopefully available in all important online shops. With so many chart and DJ charts in these shops, it's gotten hard to keep an overview of the performance of your release in the respective countries, shops and charts. In your promote-records.com account, you see everything in one overview, all chart data with history. We track your relase in 1725 charts 12 times a day, plus DJ charts.

http://www.promote-records.com/recordtracker/pub/view/94/8bit-bit80256-oxia-sun-step-ep-3342

We also collect all stock data from the vinyl shops. This is very helpful for the first sales prognoses and later for assessing whether to press more records or not.

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What features do I get?

  • All your chart entries and chart changes in the largest webshops in one overview (iTunes, beatport, decks.de, deejay.de, djshop.de, juno.co.uk and web-records.com)
  • plus DJ chart entries
  • Permanent chart overview also for sharing
  • All stock changes
  • Email alert when your record is out of stock or in a new chart
  • History / Analysis / Comparison
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Are MP3 files needed for tracking?

No, for record tracking you only need to enter the meta data, such as artist name and title. MP3 files are not needed.

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Record Tracker // Details

Which chart placements do I see?

The charts we currently search through for your release are:

  • iTunes
  • Beatport
  • DJ-Charts
  • decks.de
  • deejay.de
  • djshop.de
  • juno.co.uk
  • web-records.com

More shops will follow.

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Can I also see the placements in the DJ charts?

Yes, all DJ charts that are publicized on beatport. More will follow.

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How do I know that I'm in the charts?

As soon as you have created a release on promote-records.com, you will receive an email for every chart entry.

(Please note that we currently only send out a maximum of 3 chart email alerts per day so that no one gets annoyed.)

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How soon is the chart data available after matching?

After matching, we need about 10 minutes to show you the complete chart data from the past that has been collected on your release. However, these 10 minutes are only necessary once. From then on, you see the collected chart info in realtime. You will also be immediately informed through our email alerts about each of your chart entries.

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Why do I have to match my release?

A release is often entered differently in the various shops. In 99% of the cases we can do the matching ourselves in the vinyl shops, but a human eye is necessary for control. For iTunes it also works automatically, for beatport we unfortunately need the product link. But we are working on simplifiying the matching process here as well.

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How far back does the chart data go?

Our vinyl charts are the oldest. Here you will find data from April 2, 2009 on. Beatport has been tracked since Aug. 13, 2009 and the iTunes chart data dates back to Oct 19, 2009.

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How can I view my historical values in one of the charts?

Go to the dashboard. Please click "charts" and then on the desired chart, such as "Top 100". You will already see a quick overview of the last 5 changes in the pop-up window when you move the mouse over the chart name. For a complete overview, click again.

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Can I track a release that has not - or not yet - been entered into the shops?

No, you can only match and track releases that have been entered into the shops.

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Will my promoted release also be automatically tracked?

No, you must enter the data on artist and EP name in your record tracker once again.

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My promotion will run for 30 days. Can I tracked this release beyond that?

Tracking and promotion are two different things. You can track every release as long as you want to, independent from your promotion.

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Can I also track releases that I am not promoting?

Yes, you can track every release, regardless of whether you are promoting it or not.

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Why do I sometimes see a different chart placement than in the respective shop itself?

We search through the shops 12 times a day for your release or track. There is a maximum of a 2 hours difference between our chart data and that of the shops.
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We are working on getting it down to 30 minutes.

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Why are my chart results not conform to the placements in the shops?

Please compare if the correct release is shown in all pop-up windows.

Please also check if the same charts are really being compared. Please click on the corresponding chart link to do so.

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How often is my release searched for in the charts?

Currently, all charts are searched through 12 times a day for your release. We are working on cutting it down to every 30 minutes.

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Which web browsers work with promote-records.com?

Internet Explorer as of Version 7.0 on, Mozilla Firefox as of Version 3.0, Apple Safari as of Version 3 and Google Chrome as of Version 3

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Record Tracker // Plans // Prices

Which tracking packets / plans are there?

Please see our plan page.
Login --> Menu --> MyAacount --> Upgrade

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Can I change at anytime? Also back to free?

Of course. Simply go to MyAccount in your menu, select the rider “Upgrade” and then select the Free plan.

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Will I be entering a long-term contract? I'm still getting ring tones, grrrr.

No, you may cancel the contract at any time. For the month for which you have already paid you still get the complete service, of course, and then your account will automatically be switched to Free.

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Which payment types are accepted?

We offer Visa and MasterCard. (We only offer PayPal for music promotion. It is currently not yet possible to use PayPal for our Record Tracker feature.)

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Can I test Record-Tracker for free?

Yes. You can create a tracking project free of charge with every account.
But in comparison to our other tracking packets, some charts are partially overwritten.
Otherwise you get full feature power (incl. chart entry emails).

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How to redeem a voucher?

Login --> MyAccount --> Upgrade --> Redeem a voucher

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Where can I find the Terms of Service and the Privacy Policy?

Here you go: Terms of Use and Privacy Policy

Alternatively always found below in the footer of every page.

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Do you still have questions?

If you still have more questions on the plans, simply send us a short email at support@promote-records.com

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Record Tracker // Sharing

How can I share my chart overview?

Please go to settings and click "change sharing settings".

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How can I authentically present my chart placements on myspace & co?

Please check our widget. The best placements are always shown to you up to date.

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To whom should I provide the chart data?

Artists, labels, distributors, shops, your booker, event organizers, press, bloggers and of course your fans on Myspace and Facebook.

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